DialResults Proudly Offers Premise and Hosted Call Center Software, PBX Phone Systems, Voice and Data Solutions and Custom Software Development
Hosted Call Center
Hardware and Facility costs are no longer a problem with DialResults Hosted Predictive
Dialer and Call Center Software. You wont believe all the features - full call recording,
In Depth Reports, Predictive Dialer/Power Dialer, Agent Monitoring, Agent Scripting, CRM Intergrations and much more. Call us today to schedule a free trial or click the Free Trial button at your left!
Whether you are a startup call center with a few seats, or a large center with thousands
of seats your call center will greatly benefit from DialResults hosted solutions.
In operating a call center, two of the largest startup costs are the equipment and the
software. By going with a hosted model you greatly reduce the upfront financial
requirements all while adding flexibility and advanced feature sets. With our hosted IP
dialer technology you can host a call center from any location in the world.
Call center management and agents tie into our IP Dialer based solution simply and
requires only a high speed internet connection and a headset.
Key Features Include:
- Full Power, IVR and Predictive Dialer
- Enterprise Level PBX and Blended Dialer Solution
- Advanced IVR Blasting
- 24X7 Award Winning Support
- Third Party Software Integrations/CRM Support
- Real time Credit Card Processing
- Excellent Up-Time Guarantee
- Users work from anywhere
- Scalable 1 to 2000 Seats
- All you need is Internet and a headset
- Unlimited US Long Distance available
- Dialer Plans for US, UK, Australia, India, Philippines, etc
- Live Agent Stats and In Depth Reports
- Control Drops and DNCs (fully compliant)
- Flexible Line Calling Ratios
- Adjustable Call Result Codes and callbacks
- Unlimited campaigns/agents/lists
- Every call is recorded
- You can monitor and coach agents live
- Chat/Chat with agents real time
- Skills Based Routing
- Custom Scripts and Data Collection
- Hold/Transfer/Conference (internal/external)
C3 Hosted Solutions
Finally a fully featured system that works through the
internet! Call Recording, Reports, Live Stats, List and Contact Management, all the
tools you need to be effective in the call center industry are at your fingertips!
The DialResults C3 Hosted Call Center
Application is an excellent solution to save money and increase productivity.
Imagine a solution that eliminates costly up-front purchases and utilizes a flexible
VOIP platform to allow your agents to work from home, the office, wherever!
Save money on your office space, utilities, and payroll all while getting a more
productive employee! Our solution is easy to start with and will scale to any size. Give us a call for pricing info and to schedule an online demo.
C3 Hosted Predictive Dialer
Looking for a hosted predictive dialer or VOIP
Dialer with extensive features, a reasonable price tag, simple user interface, and the
ability to be upgraded to a blended call center solution? Look no further, DialResults
C3 Hosted Predictive Dialer would be
an excellent fit within your company!
DialResults iPBX Phone System Solution
Looking for a great PBX phone system at low cost? Our flexible and robust VoIP PBX is
offered in a hosted or premise model and is scalable from one extension to thousands and
comes with standard features such as:
Voicemail to e-mail, Fax to e-mail, Privacy Manager, Call Recording, Conf/Transfer/Monitoring,
Do Not Disturb, Contact Management, Call History, Caller ID, Video Conferencing,
Text Messaging, Control Outbound Caller ID, Ring Time, Call Waiting, One Number Follow Me
and Call Forwarding, One click Call/Conf, Multiple Lines, Hold, Mute and more.
Other PBX Highlights Include:
Easy to make configuration changes from anywhere with the provided web GUI,
Unlimited extension and traffic potential, Least Cost and Global Call Routing,
Support for T1/E1 and VoIP Trunks. You can easily register a phone number anywhere in the
world and route the calls anywhere on your network for free. Because your extensions are
VoIP users can be literally anywhere there is Internet, Company Directory, Day/Night Control
and Time Conditional Routing, Flexible IVR Routines, Flexible Queue Routing with tons of
ring and hold options, Web-Callback, Parking Lot, Operator Console, Advanced Reporting,
Full Time Digital Recording, Support for SIP, IAX, and ZAP Devices (Hard phone and Soft Phone),
Custom Music/Messages on Hold, Conference Bridge(s), Voicemail Blast, and Paging and Intercom.